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FAQ SunriseStamp

Apartment door numbers and entrance-door plaques — FAQ

Learn how to choose an apartment door number or entrance-door plaque, match a wooden design to the door and the residents’ passions, and order a gift for a housewarming, anniversary or another occasion.

Topic 1

Material and workmanship

01What number should I choose for my apartment door?

The number on the apartment door should be legible from the distance of the corridor, contain the correct apartment number and match the color of the door leaf. It is also worth choosing a motif related to the inhabitants, for example a cat, mountains, books, horse, forest, apiary or pigeons.

Compare apartment door numbers →
02Can apartment door numbers be made of wood?

Yes. The SunriseStamp apartment door number is CNC milled in solid linden wood, hand-sanded and then protected with OSMO oil and wax. Natural grains mean that each piece may slightly differ in appearance.

See wooden numbers on apartment doors →
03How to choose a sign for the front door?

The entrance door plate should have a legible number, a size appropriate to the viewing distance and a color that stands out from the door leaf surface. In the apartment, you can afford a more decorative motif, because the marking is usually viewed closely.

Read the guide about front door signs →
04What is the difference between an apartment door number and a front door sign?

The number on the apartment door primarily describes the function of marking the apartment. An entrance door plaque can combine the same function with a larger decorative form, for example a CNC-milled relief of a cat, mountains, books, horse, forest, apiary or pigeons.

Compare numbers and door signs →
05Can the front door sign include the apartment number?

Yes. SunriseStamp wooden signs may contain an apartment number or a very short inscription. Depending on the model, personalization covers a maximum of two or three characters, so before purchasing it is worth checking the limit given on the product page.

Select the apartment number plate →
06Where to install a sign on the front door?

It is best to choose a flat, clean and easily visible place in the middle or upper part of the door leaf, near the viewfinder or above the handle. The plate should not impede the use of the lock, peephole or other parts of the door.

Check the rules for selecting and installing the sign →
07Does a wooden front door sign fit metal doors?

Yes, wood can create a clear and warm contrast with a metal door leaf. Before installation, however, you must select a tape or other mounting method for a specific door finish and thoroughly clean and degrease the surface.

08Does the decorative door number remain legible?

Yes, if the digit size, contrast and composition match the installation location. In SunriseStamp models, the number is part of a CNC-milled spatial relief, but still serves as a marking for an apartment, room or other entrance.

See decorative door numbers →
09What material are SunriseStamp apartment door numbers made of?

SunriseStamp apartment door numbers and signs are made of linden wood. It is a natural material with a subtle grain pattern, well suited for precise milling of bas-reliefs and details.

Read about linden wood →
10Why does SunriseStamp use linden wood?

Lime wood allows for clear details and gentle relief transitions. Each fragment has its own shade and grain pattern, so the finished pieces may naturally differ from each other.

Learn more about the material →
11How are wooden numbers for apartment doors made?

The apartment door number and its relief are precisely CNC milled in solid linden wood, then hand-sanded and finished in the SunriseStamp workshop in Poland. The combination of CNC machining and manual work allows you to maintain the accuracy of the number and the natural character of the wood.

See how a wooden number is made →
12Are SunriseStamp products handmade?

The shape and relief are created by precise CNC milling in solid wood. Grinding, oiling, waxing and other final finishing works are performed manually. Each product is prepared according to an individual order.

13Do two copies of the same door number look identical?

The model and personalization may be the same, but the natural shade and grain pattern of the linden wood are unique. Minor differences between pieces are a feature of the natural material, not a defect.

14How are wooden signs secured?

The surface of the products is protected with OSMO oil and wax. The finish highlights the natural grain of the wood and gives it a subtle shine.

15Is a wooden door number suitable for external doors of the house?

The products are protected with oil and wax, but the product data sheets do not describe them as completely resistant to constant exposure to rain, frost and strong sun. When installing on exposed external doors, it is worth contacting SunriseStamp in advance.

16What are the dimensions of the door numbers and plates?

Dimensions depend on the selected pattern. Detailed width, height and thickness values are available in the technical section on each product page, so you can fit the model to the available space on the door.

Compare apartment door numbers →
17How to install a wooden number on an apartment door?

For most apartment door numbers, it is recommended to attach them with double-sided adhesive tape appropriate to the door surface. Before installation, the surface should be clean, dry and degreased.

18How to care for your SunriseStamp wooden sign?

It is best to use a soft, dry cloth to remove dust. It is worth avoiding long contact with water, strong detergents and rough sponges so as not to damage the oil and wax finish.

Topic 2

Personalization

19Are all SunriseStamp products personalized?

Yes. The numbers on the apartment door receive a selected number or a short inscription, the stall sign receives the name of the horse, and in the case of the cat with a message, the topic and language of the sealed message are selected.

20How many characters can a number or inscription have on a wooden plaque?

The Cat Home and Cat with Ornament models take one to two characters. The remaining door number patterns take from one to three characters.

21What characters can be written as a door number?

The number personalization field accepts Latin letters from A to Z and numbers from 0 to 9. Lowercase letters are automatically converted to uppercase.

22Can the plate include the apartment number with a letter, for example 7A?

Yes. A combination of numbers and letters, such as 7A, is supported as long as it is within the two or three character limit of the selected model.

23How many characters can a horse's name have on a stall sign?

A dedicated stall sign can contain the horse's name up to eight characters long. Letters, spaces and dashes are allowed.

See boxing sign →
24Can a horse's name contain Polish characters?

Yes. Personalization of a box sign accepts letters, including Polish characters, as well as spaces and dashes, provided that the eight-character limit is maintained.

25Can I order a longer horse name instead of a number?

The horse door number model supports short personalization of up to three characters. For the horse's full name, a better choice is a dedicated stall plate that accepts up to eight characters.

Select horse nameplate →
26What is personalizing a cat with a message?

When ordering, you select the subject of the message and its language. The content prepared for the selected topic is placed on handmade paper and remains hidden under a wax seal until opened.

See a cat with a message →
27What submission topics can I choose?

Available topics are: Path, Change, Challenge, Beginning, Support, Decision, Courage, Silence, Boundaries, Letting Go and Return. The topic is selected in the form adding a product to the cart.

28In what languages can the message be prepared?

The message to the wooden cat can be prepared in Polish, English, German, French, Spanish or Italian.

Topic 3

Gifts for loved ones

29What personalized gift should I choose for my brother?

It's best to tailor a gift for your brother to his interests. SunriseStamp offers wooden door numbers with the motif of mountains, books, forest and mushrooms, horses, bees, pigeons or cats, and the selected number or short inscription gives the gift a personal character.

Compare gifts for brother →
30What original gift for your sister might refer to her passion?

For your sister, you can choose a pattern consistent with her passion, for example a door number with books, a cat, a horse, a mountain trail or a forest landscape. Personalization means that it is not a random decoration, but an item prepared for a specific person.

Find a gift for your sister →
31What personalized gift for a girl can have a symbolic message?

A cat in wood with a message will work well as a personal gift for a girl when the meaning of the gesture is more important than a typical dedication. You can choose a subject for your message, such as Support, Courage, Change, Beginning or The Way, and the message remains hidden behind the wax seal.

See gift for girl with a message →
32What gift should you choose for a boy who likes mountains?

For a boy interested in mountains, a personalized wooden door number with tourists on a mountain trail will be a good choice. It combines a practical apartment marking with the motif of his passion and may contain from one to three characters.

See mountain gift for boyfriend →
33What wooden gift for your wife will be truly personal?

If a gift for your wife is to convey emotions, it is worth choosing a cat with a sealed message and matching the subject of the message to the situation. If it is also to be a practical element of the house, a personalized door number with a motif related to her interests will be better.

View a personal gift with a message →
34What personalized gift for your husband will match his hobbies?

A gift for your husband can be matched to his hobby: mountains for a tourist, books for a reader, an apiary for a beekeeper, forest and mushrooms for a mushroom picker, pigeons for a breeder or a horse for a horse-riding enthusiast. The number or short inscription is determined individually.

Choose a gift for your husband →
35What gift should you choose for your mother instead of a typical decoration?

You can choose a wooden item for your mother that relates to her home or interests. A cat with a message allows you to convey a symbolic gesture, while a personalized door number with a cat, books, forest or other motif also has a practical function.

See gift ideas for mom →
36What gift for dad can be tailored to his interests?

When choosing a gift for your dad, it is worth starting with his passion. The offer includes personalized door numbers for lovers of books, mountains, horses, forests and mushrooms, beekeeping, carrier pigeons and cats.

See gifts for dad according to passion →
37What personalized gift for grandma will suit the home?

A personalized door number can be a gift for grandma, especially after moving, renovating or replacing the apartment marking. The motif of a cat, books or a quiet forest landscape should be chosen according to her preferences, not just for the occasion.

Choose a wooden gift for grandma →
38What gift should you choose for your grandfather if he has a clear passion?

For grandpa, you can choose a door number with a motif corresponding to his interests, for example books, forest and mushrooms, apiary, carrier pigeons, horses or mountains. Personalization with a number makes the gift have its specific place and use.

Compare gifts for grandpa →
39What gift can show support for a friend?

Cat in the Wood with a sealed message allows you to choose the theme Support, Courage, Change, Beginning or Return. Thanks to this, a gift for a friend can refer to an important life situation, and the message is discovered only after breaking the seal.

See gift for friend →
40What unusual gift for a friend will be related to his hobby?

An unusual gift for a friend can combine his hobby with an element of his everyday environment. A personalized door number with mountains, books, a horse, a forest, an apiary, pigeons or a cat shows that the pattern was chosen with him in mind.

Find a gift for a friend →
41What gift should parents choose for their home?

For parents, a good common gift may be a wooden door number matched to their apartment or house. It is worth choosing a theme based on a common passion, for example books, mountains, cats, forest, horses, bees or pigeons.

Dial the parent door number →
42What personalized gift for a couple will work well in a shared apartment?

A personalized apartment door number is a gift for a couple that can immediately find a place in their shared apartment. The pattern can be adjusted to the interests of both of you, and the number or short inscription can be specified when adding the product to the cart.

See the door numbers of a couple's apartment →
43Is a wooden door number suitable as a wedding gift for newlyweds?

Yes, especially if the number of their shared house or apartment is known. A personalized door number can be a practical wedding gift for the newlyweds, and the theme is best matched to their common interests and interior style.

Choose a wedding gift for your shared home →
44What gift would be practical for a person who bought a new apartment?

A wooden apartment door number is a practical gift for a person who has bought a new apartment because it combines its marking with a decorative relief. Before ordering, it is worth checking the number and choosing a motif consistent with the owner's interests.

See the numbers on the apartment door →
45What personalized gift should you choose for a friend or colleague?

If you know this person's interests, you can choose a door number with books, mountains, a cat, a horse, a forest, an apiary or pigeons. For a more personal gesture, a cat with a message allows you to choose a neutral topic such as Beginning, Challenge or Courage.

Compare personalized gifts →
46What gift should you choose for a teacher who likes books?

A wooden book door number will be a good gift for a teacher if reading is their recognized passion. The model shows the reader's interior and receives an individual number or a short inscription.

See book-themed gift →
47What gift for a horse lover or horse owner will be the most personal?

For a horsewoman or horse owner, the most personal thing will be a stall plaque with the name of a specific horse. If the gift is to be delivered home, an alternative is a wooden door number with a relief of a horse's head.

See horse nameplate →
48What gift should you choose for a person who already has everything?

For a person who already has everything, it is worth choosing an item prepared according to individual data instead of another universal accessory. It may be a door number related to her passion or a cat with a sealed message matched to an important moment.

See personalized gift ideas →

Topic 4

Anniversary gifts

49What personalized gift should you choose for your wedding anniversary?

For your wedding anniversary, you can choose a personalized wooden door number for your shared house or a cat with a sealed message. The first proposal emphasizes the place created together, and the second allows you to convey a symbolic message related to the next stage of marriage.

See wedding anniversary gifts →
50What gift should I choose for my anniversary?

A gift for your anniversary may remind you of a shared journey or an important change. Cat in the Wood with a Message allows you to choose the theme of Road, Beginning, Change, Support or Return, and the personalized door number is especially suitable for a couple living together.

See anniversary gift →
51What will be a personal wedding anniversary gift for your wife?

A personal gift for your wife on your wedding anniversary should be related to common experiences or her passions. It can be a cat with a selected theme of a sealed message or a wooden door number with a cat, books, a horse, mountains or another motif close to it.

See anniversary gift for wife →
52What wedding anniversary gift for your husband should match his hobbies?

A wedding anniversary gift for your husband can be tailored to his hobbies: mountains, books, horses, mushroom picking, beekeeping, breeding pigeons or cats. A personalized door number connects your chosen passion with a specific number of a common house or apartment.

Choose an anniversary gift for your husband →
53What gift should I choose for my parents' wedding anniversary?

For your parents' wedding anniversary, you can give them a personalized door number to their shared home. It is worth choosing a theme that suits both of your interests, for example books, mountains, forest, cats, horses, bees or pigeons, and confirming the correct number before ordering.

See parents' anniversary gift →
54What gift for grandparents' wedding anniversary can refer to their home?

A wooden door number can be a gift for your grandparents' wedding anniversary, because it refers to the place they create together. It's best to choose a design related to their interests and check whether the dimensions of the sign fit the available space on the door.

Choose an anniversary gift for grandparents →
55What gift is suitable for the first wedding anniversary?

The first wedding anniversary is called a paper anniversary, so a cat in wood with a message on handmade paper can subtly refer to its symbolism. The subject of the message is chosen by the buyer, and the paper message remains sealed with a wax seal until opened.

See first wedding anniversary gift →
56What wooden gift should you choose for your fifth wedding anniversary?

The fifth wedding anniversary is traditionally called a wooden one, so a hand-finished product made of linden wood fits well into its symbolism. You can choose a number for the door of a shared house or a cat with a message relating to a shared path.

See wooden fifth anniversary gifts →
57What personalized gift should you give for your tenth wedding anniversary?

For your tenth wedding anniversary, you can choose a durable item related to your shared home. The wooden door number is individually personalized, and its motif can be matched to the spouses' shared passion or the character of their apartment.

See tenth anniversary ideas →
58What gift should you choose for your twenty-fifth wedding anniversary?

For the twenty-fifth wedding anniversary, called the silver wedding anniversary, a personalized wooden product can be a complement to the main anniversary gift. The door number refers to the shared home, and the cat with a message allows you to convey a few personal words.

Choose a gift for the silver anniversary →
59What personal gift is appropriate for a 40th wedding anniversary?

For the fortieth wedding anniversary, it is worth choosing a gift relating to the house we built together or a passion we shared for a long time. A personalized door number can depict books, mountains, forest, horses, apiary, pigeons or cats and include the actual house number.

See 40th anniversary gift →
60What gift to give for a fiftieth wedding anniversary?

The fiftieth wedding anniversary, i.e. the golden wedding anniversary, deserves a gift prepared for a specific couple. A wooden door number may symbolize the common home of the jubilarians, while a sealed message allows you to convey wishes of a more personal nature.

See golden anniversary gift →

Topic 5

Gift ideas according to passion and occasion

61Is a door number with an apiary suitable as a gift for a bee breeder?

Yes. The model with hives, bees and honeycomb was prepared with beekeepers and bee lovers in mind. A personalized number will be perfect for a birthday, housewarming party or studio opening.

See issue with apiary theme →
62What gift should you choose for a bee lover?

Wooden door number with an apiary motif combines personalization with a bas-relief of hives, bees and honeycomb. This is an offer for both an active beekeeper and a person interested in bees.

See gift for a bee lover →
63Is a plate with the horse's name suitable as a gift for participants of equestrian competitions?

Yes, it can be a personal gift for the rider or horse owner, especially if the horse's name is known. The plaque can be personalized with a name of up to eight characters and attached to the stall door.

See horse nameplate →
64What wooden gift should you choose for a horse lover?

There are two main models to choose from: an apartment door number with the image of a horse and a stall plaque with the horse's name. The first one is suitable for the home, the second one for the stable or as a gift for the owner of a specific horse.

See the number on the horse door →
65Will a wooden plaque with a horse be a good gift for a rider?

Yes. The horse motif and the possibility of personalization mean that the door number or stall plaque can be matched to the rider, horse owner or stable owner.

66What gift should you choose for a book lover?

Personalized wooden door number with books in a reading interior is intended for readers and book lovers. Perfect for a birthday, housewarming party or moving to a new house.

See the number on the book door →
67Does SunriseStamp have a gift for the carrier pigeon breeder?

Yes. The wooden door number with carrier pigeons and a dovecote is intended for pigeon breeders and enthusiasts. It can be personalized with a number or a short inscription.

See issue with carrier pigeons →
68What gift is suitable for a mushroom picker?

The wooden door number with mushrooms, ferns and a forest landscape was prepared for mushroom pickers and forest lovers. Suitable for a birthday, housewarming party or a gift for a new home.

See forest door number →
69What personalized gift should you choose for a mountain lover?

The model with tourists on a mountain trail combines a mountain motif with an individual number or short inscription. This is a proposition for a mountain lover or a mountain tourist.

See mountain door number →
70What SunriseStamp gifts are suitable for a cat lover?

Available are: a cat in wood with a sealed message, a door number with a resting cat, a Cat Home sign and a number with a cat and an ornament. The choice depends on whether the gift is to carry a message or act as a door number.

Compare models with cats →
71What gift should I choose for a loved one to whom I want to support?

Cat in the Wood with a Message allows you to choose a theme of Support, Courage, Change or Beginning, among others. The message remains hidden in the sealed letter, which gives the gift a personal touch.

See gift with message →
72Is a wooden door number suitable for a housewarming party?

Yes. A personalized apartment door number is a practical and decorative gift for a new premises. The pattern can be matched to the passion of the recipient, for example cats, mountains, books, horses, forest, bees or pigeons.

Dial the door number of your housewarming apartment →
73Which SunriseStamp products are suitable for birthday gifts?

All themes selected according to your interests are suitable for birthdays: cats, horses, books, mountains, forest and mushrooms, bees and pigeons. For a person who needs a symbolic gesture, a cat with a message is also a good choice.

74Is an issue with an apiary motif suitable for the opening of the studio?

Yes. The pattern with hives, bees and honeycomb is recommended as a gift for opening a studio, especially for a beekeeper or a person creating honey-related products.

See model with apiary →
75Is a nameplate with a horse's name suitable for opening a stable?

Yes. The stall plaque is intended, among others, for owners of horses and stables, so it can be a gift on the occasion of opening a stable or welcoming a new horse.

See boxing sign →

Topic 6

Gift options

76Can the order be sent directly to the recipient?

Yes. At checkout, you can choose shipping to the buyer's address or directly to the recipient's address. When sending to a parcel locker, the recipient's e-mail address is also needed to receive the pickup code.

77Can I order gift packaging?

Yes. Gift packaging is available as an optional extra for PLN 30. They are selected on the order form before proceeding to payment.

78What is a sealed A5 note?

It is a personal note on A5 handmade paper, closed with a wax seal. The buyer determines its content himself. The option costs PLN 85.

79Can I write the content of the gift card myself?

Yes. After selecting the sealed ticket, a field appears in the form for your own content, which will be prepared on A5 handmade paper and closed with a wax seal.

80Can a gift wrap be combined with a sealed card?

Yes. Both options can be selected in one order. Their prices are then automatically added to the total amount visible before going to Tpay.

81Can I buy several different products in one order?

Yes. The store has a classic basket, so you can add several products, also with different personalizations, and then pay for them as one order.

Topic 7

Order, delivery and payment

82What currency are prices quoted in?

All prices of products, accessories and payments are given only in Polish zloty as gross amounts.

83What countries does SunriseStamp ship to?

The current order form supports delivery within Poland.

84What shipping methods are available?

When ordering, you can choose an InPost parcel locker or courier delivery. For the courier, you provide the address, and for the parcel locker, you select a specific pickup point.

85What is the estimated delivery time?

Current estimated delivery time is 10 business days. After purchasing, the customer receives a message specifying the date; in accordance with the regulations, delivery takes place no later than 14 days from placing the order.

Check delivery regulations →
86How do I pay for my order?

After completing the data and summarizing the cart, the customer goes to the Tpay operator's website. There he can select one of the payment methods currently provided by the operator.

See Tpay payment methods →

Topic 8

Invoice, withdrawal and complaints

87Can I return my personalized SunriseStamp product?

The products are made according to the customer's specifications, therefore the right to withdraw from the contract does not apply to such non-prefabricated personalized products. Detailed rules are specified in the store's regulations.

Read withdrawal policy →
88Can I make a complaint about a personalized product?

Yes. The lack of the right to withdraw does not limit the right to make a complaint, including when the product is defective, inconsistent with the order or damaged during transport.

Check the complaint policy →
89How to report a product damaged in transit?

Complaints should be sent to office@sunrisestamp.com, describe the problem and provide the basket or order number. It is helpful to include photos of the product and shipping packaging.

90Can I receive an invoice with my order?

Yes. In the checkout form, select the option to receive an invoice and provide your 10-digit Tax Identification Number. The invoice details will be saved together with the order.